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I'm not getting credit for a video I watched

How can I get my Certificate of Compleltion?

Check your Completion Status. If you have completed the videos there will be a link at the bottom.

I can't log in

Make sure your emial and pasword are correct.

What if I have other questions?

Email us at support@keepsober.org Why not phone support?

home help

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The Propram will randomly pop up the secret questions you entered when enrolling. You will have 120 seconds to answer. If you answer late, or incorrectly, your session will not count toward completion.

A session (i.e., video) will be marked as complete when your total watch time and finish time is at the end of the video - its duration

Click the Completion Status button, or tab to check your status. Click any red x buttons to find out why that session didn't count.

The link for the Certificate of Completion will be at the end of the list on the Completion Status tab,

The Program tab will display a list of required videos. Click on the title to start.

Do not bookmark this page, you must log in and out. You may bookmark the origial KeepSober log in page. The Program will consider you 'gone' after 15 minutes of no activity.

The rules or laws that govern your state's completion schedule are as follows:

  1. Pennsylvania: You must complete the videos within 30 days with a 5 minute rest between each video.
  2. Maryland: You have between 6 and 12 weeks to complete the program, with no more than 2 hours per week. Also, Maryland requires a Substance Use Assessment by a licensed counselor. You can have it completed by your local behvioral health agency, a private counselor or KeepSober.

A link to your Certificate of Completion will appear at the bottom of the Completion tab when all videos are complete.It is a legal document. By accepting it, you affirm that your information on the certificate is correct. The CofC is a pdf which you will download and forward to probation.

Questions? support@keepsober.org

This is the program tab
This is the complete tab